Tenant isolation
Each institution's data is separated at the database level as well as in the application, so one organisation cannot read another's cardholders.
The platform
ID card management software, end to end
ID Portal is the platform behind every card SecureID issues. It takes a cardholder from a photograph on their phone to a printed, encoded, registered credential — and to a digital ID in their wallet — without anybody re-keying a name.
Walk through it
Six parts of the platform. Choose one to see what it does.
One record per person, for as long as they are with you
Every card, photograph, order and digital pass hangs off a single cardholder record. A student who loses a card in first year and graduates in their fourth has one record, one history and one verification trail — not four unrelated print jobs.
- Bulk import from a spreadsheet, with column mapping and a preview before anything is written.
- Roles and scope so a faculty administrator sees their people and nobody else's.
- Full audit trail — who changed what, and when.
- Configurable retention for photographs, and cardholder data requests handled in the platform.
CardholderActive
A. Cardholder
Photographs collected and screened before a person sees them
Photo collection is where card projects stall. Send an emailed photo invitation and cardholders upload from their own phone — no queue, no photo day, no camera to staff. Every image is screened automatically against an ICAO 9303 / ISO portrait model before it reaches your review queue.
- Automated pre-screen — head size and position, background, sharpness, exposure.
- Automatic cropping to a 35×45 portrait with correct headroom.
- Review queue where staff approve or reject, with the reason returned to the cardholder.
- Self-service retry so a rejected photo does not become a phone call.
Photo reviewIn queue
Pending approval
Design once, lock it, print it exactly that way
Build card artwork in the browser and bind fields to cardholder data, so the same design produces a correct card for every person. When an order is submitted the template version is locked, which means a card reprinted in two years comes out identical to the one it replaces.
- Front and back artwork, with bleed handled for CR-80 stock.
- Data binding for names, ID numbers, photographs, barcodes and QR codes.
- Versioning, with submitted orders pinned to the version they were approved against.
- Separate wallet designs for the digital form of the same credential.
TemplateApproved
Student 2026 v4
A print room that knows what it has and what it owes
Release a print run and the print agent beside the card printer claims the work, prints it, and reports back. Cards are produced in batches or one at a time at a counter, and the platform tracks ribbon, card stock and cleaning intervals as it goes.
- Drives the Zebra ZXP Series 7 on Windows or Linux, through the vendor driver.
- Magnetic stripe encoding as part of the same job.
- Consumables tracking — ribbon remaining, cards remaining, cards since cleaning.
- Counter mode for a walk-up replacement while somebody waits.
Print runPrinting
Run 2026-118
The same credential, on the phone
Issue a digital ID to Apple Wallet and Google Wallet carrying the same serial number and verification code as the printed card. It is not a second credential — it is the same one, in another form, revocable on its own or together with the plastic.
- Apple Wallet and Google Wallet from one issuance.
- Over-the-air updates when details change, without reissuing.
- Remote revocation — a pass is struck through on the device.
- Emailed delivery, so a cardholder with no portal login can still add their ID.
Digital IDActive
A. Cardholder
Answering “is this card real?” in a second
Every issued card carries a QR code that resolves to a public verification page. Anyone checking a card at a door, a library desk or a licensed premises gets a plain answer without needing an account or an app.
- Public verification page reached from the card's QR code.
- Expiry respected at the moment of the check, not whenever a sweep last ran.
- Reports the reason a card is not valid — expired, lost, stolen, revoked.
- Shared by both forms, so the printed card and the phone give the same answer.
VerificationVerified
OT-000417
Underneath
The parts nobody demos, that decide whether you keep it
Audit logging
Every mutation records who did it, to what, and what changed. “Who revoked this card, and when?” has an answer.
Single sign-on
SAML and OpenID Connect, so staff use the credentials they already have and access ends when their account does.
Two-factor authentication
Time-based one-time codes with backup codes, for the accounts that can issue and revoke credentials.
Retention & privacy
Photo retention periods are configurable per organisation, rejected photos are cleared sooner, and cardholder data requests are handled in the platform.
Webhooks & API
Issue, revoke and reconcile from the systems you already run, with delivery retried and recorded.
Common questions
Frequently asked
Is this one system or several?
One. Cardholder records, photo collection and review, card design, ordering, print production, digital ID issuance, verification and billing are all the same platform, sharing one cardholder record and one audit trail.
Can different departments manage their own cardholders?
Yes. Access is scoped by organisation and controlled by role, so a faculty or campus administrator sees their own people and nobody else's, while a central card office sees everything.
What happens when somebody leaves?
Revoke their card, their digital ID, or both. A revoked digital ID is struck through on the phone; a revoked card stops verifying immediately. Their record and history stay intact for audit.
Does it integrate with the systems we already run?
Cardholders can be imported from a spreadsheet export, and the platform provides webhooks and an API so issuance can be driven from your student management or HR system. Single sign-on is supported through SAML and OpenID Connect.
See it against your own process
Tell us how you issue cards today and we will show you what this looks like for your institution. No obligation, and no sales script.