Privacy Policy

Last Updated: August 10, 2025

SecureID ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at secureid.nz and use our digital identity services.

Information We Collect

Personal Information

When you contact us through our website, we may collect:

• Name and contact information (email address, phone number)
• Company or organization information
• Message content and inquiry details

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and device information
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website or source
• Geographic location (country/city level)

How We Use Your Information

We use the collected information for the following purposes:

• Communication: To respond to your inquiries and provide customer support
• Service Delivery: To provide our digital identity services
• Website Improvement: To analyze website usage and improve user experience
• Marketing: To send relevant information about our services (with your consent)
• Legal Compliance: To comply with applicable laws and regulations

Analytics and Tracking

We use Google Analytics to understand how visitors interact with our website. Google Analytics may collect:

• Pages visited and time spent on each page
• Traffic sources (search engines, social media, direct visits)
• Device and browser information
• Geographic location data

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website and providing services
• Legal Requirements: We may disclose information if required by law or to protect our rights and safety
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred

Data Security

We implement appropriate security measures to protect your personal information:

• SSL encryption for all data transmission
• Secure hosting and infrastructure
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request a copy of your data in a portable format
• Opt-out: Unsubscribe from marketing communications

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience:

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.